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Shop Rules

  • Payment and order processing

    Payments

    The customer can choose from various forms of payment and delivery indicated on www.ohhmami.eu
    The order is placed after receipt of the confirmation by the Seller of placing the Order and posting the payment.

    Order fulfillment

    The Seller places on the Shop website information on the number of working days, ie weekdays from Monday to Friday, excluding public holidays, during which the parcel will be delivered with the subject matter of the Order. Estimated execution time up to 15 days. Usually the order processing time is shorter and is 10 days. The above information is the approximate time counted from the time of acceptance of the Order until delivery of the subject matter of the Order to the Customer via courier. Processing time of the Order is given taking into consideration the date of completion of all ordered Products. Delivery time depends on the availability of the Product and the materials needed to produce it and may change. The realization of the orders of the voivodship (individual projects of the Client) takes place via email via info@ohhmami.eu.
    On the territory of Poland the subject of the Order can be delivered via courier to the address indicated by the Client.
    Outside of Poland the subject of the Order is delivered via courier to the address indicated by the Client.
    Seller is not responsible for extended delivery or delivery due to inaccurate or incomplete delivery by Customer, including incorrect or incomplete delivery address.

  • Privacy and security

    By making an Order in the Shop, by ticking the appropriate check boxes, the Customer voluntarily agrees to the processing of his personal data, while retaining the right to inspect, correct and remove them from the database.
    Personal data of the Customer, given by the Customer during the Order or in the Store are placed in the Seller's database. These data may only be processed by the Seller in order to execute the Customer Order. The customer, in a separate statement available on the website www.ohhmami.eu, may agree to process such data for Seller's marketing purposes.
    In order to exercise the right to demand change, correction or removal of data from the Shop, the Customer should send the appropriate request to the Seller by e-mail with the name of the Customer.
    The Seller is the administrator of personal data relating to Clients.
    By making the Order, the Client consents to the transfer of his personal data to third parties for the purpose and scope necessary for proper performance of the services provided under the Regulations.
    Privacy policy

    General provisions
    A customer who uses the Website at www.ohhmami.eu in any way will accept the terms and conditions described in this Privacy Policy.
    The Seller has the right to make changes, additions or deletions of the information or data provided without prior notification.
    The seller is not responsible for content placed on external websites, to which links are placed on www.ohhmami.eu
    No information provided in the Store is an offer within the meaning of the Civil Code.
    Copyrights to the material on www.ohhmami.eu are owned by the Seller. Any printing, copying and other use may take place only after obtaining the written consent of the Store Owner. Any action or omission of both the Seller and the users of the site is subject to Polish law.

    Personal data

    The management of personal data of customers who are natural persons, within the meaning of the Act of 29 August 1997 on the protection of personal data (ie Journal of 2002, No. 101, item 926, as amended), is GABIS Natalia Chybińska ul.Familijna 26B 87-100 Torun, NIP 879-241-00-99 (hereinafter "the Seller").
    Personal data of the Customers are processed by the Seller in accordance with the provisions of the Act of 29 August 1997 on the protection of personal data and the Act of 18 July 2002r. To provide services by electronic means in order to provide the Seller with services and marketing purposes related to the functioning of the Shop at www.ohhmami.eu The customer will not receive marketing and sales information unless he agrees. Providing personal information is voluntary.
    While staying at www.ohhmami.eu you may be asked to provide your personal details in the Order form or otherwise. The data requested by the customer is usually the name and email address. Order forms for which full address data is required will be automatically emailed with a password-protected electronic mailbox.
    Failure to provide the requested data will prevent the data that was involved if the data is not required for its proper execution.
    The Seller assures the Clients the realization of the rights resulting from the Act on the Protection of Personal Data, including the right of access to the content of their personal data and their correction and the right to control the processing of their personal data in accordance with the principles described in this law.
    As part of the exercise of the right to control the processing of personal data, the Customer shall in particular have the right to request a written request for the cessation of processing of personal data and to object to the processing of his or her data when the Seller intends to process the personal data for marketing purposes or to transfer the personal data to another Than Sellers to the data controller. In the event that Customer uses the Store in a manner not in compliance with the provisions of the law or the Regulations, Customer data may be retained. To establish liability and to prevent further unauthorized use of the Seller services. The basis for the preservation of personal data is art. 19 sec. 2 of the Act of 18 July 2002 on providing services by electronic means.
    Personal data of Clients may be made available to entities entitled to receive them under the applicable laws, including the competent judicial bodies and administrative bodies 

    Personal data of the Customers are protected by the Seller before they are made available to unauthorized persons, and other cases of disclosure or loss or destruction or unauthorized modification of the indicated data and information through the use of appropriate collateral.
    Cookies files

    When using the website www.ohhmami.eu on the client's computer, the so-called. "Cookies" - small text files used to identify the user on re-visit. The content of cookies does not allow you to identify the Client. They are not processed or stored personal data.
    In the browser settings, you can choose to reject cookies, but some features may not work correctly at this time. Cookies do not contain any personal information.

  • Returns and complaints

    Returns
    According to the Act of 2 March 2002 "On protection of certain consumer rights and on liability for damage caused by a dangerous product" (Journal of Laws of 31 March 2000), a consumer who has entered into a distance contract may To cancel without giving a reason, by submitting the relevant Statement (the form of the Statement constitutes Appendix 2 to the Regulations) to ealbo in electronic form within 14 days from the date of receipt of the Product. To keep that deadline, it is enough to send a Statement before it expires. In the event of withdrawal, the contract is considered not to be and the consumer is released from all obligations. What the parties have provided, including the Returned Product, is returned unaltered and unused.
    The statement referred to in para. 1 above can be submitted by sending an email to info@ohhmami.eu or attaching it to a return shipment to Seller's Reseller (provided in these Terms and Conditions).
    The returned Product must be returned within 14 days of the withdrawal to Seller's address at the latest.
    Refund will be made by the Seller immediately to the Consumer bank account number indicated in the statement of withdrawal or by post.

    Complaints

    Products are at issue at the time they are issued are not in accordance with the contract. The complaint may relate to part or whole of the Order.
    The consumer has the right to file a complaint within 2 (two) years from the date of issue of the Product, provided that within two months of the date of the nonconformity of the delivered product with the contract, he shall notify the Seller of the nonconformity found.
    If the Product has a defect, the Customer who is the Consumer may demand a replacement of the Product free of defects, removal of a defect or may make a statement of reduction or withdrawal from the Sale Agreement unless the Seller expressly and without unreasonable disadvantage to the Customer replace the defective Product Free from defects or defects will be removed.
    The Seller may refuse to reimburse the Customer if it is impossible to comply with the Product Sales Agreement as chosen by the Customer, or it would be unreasonably costly to compare the second possible way to comply with the Sales Agreement.
    Within 14 (fourteen) calendar days, the Seller will respond to the Customer's complaint and advise him or her of how to proceed.
    It is a prerequisite for the Seller to deal with a complaint by providing the Customer with the Product or Product advertised with the Customer, together with a description of the complaint.
    A customer purchasing a product for a professional or business purpose (non-consumer) is entitled to file a complaint in accordance with applicable law, and Seller's liability under the warranty for physical defects of the product is limited to the amount paid by the Seller to the Seller. For the purchase of a given Product.

  • Orders

    Accepting orders

    The seller accepts the order via www.ohhmami.eu
    The customer receives confirmation of placing the Order together with the order number by e-mail to the e-mail address given during registration or during the Order submission process.

    The basic condition for order fulfillment is that the Customer completes the order form correctly and selects the relevant Product.
    Properly placing an Order in the Shop by the Customer is tantamount to the conclusion of the Sale Agreement, obliging the Seller to deliver the ordered Product and the Customer to pay for the purchased Product.

    The Customer may submit Orders for 24 (twenty four) hours per day via the website www.ohhmami.eu. The Customer shall place an Order indicating the Product to which he is interested, using the "Confirm Purchase" option and then indicate his / her contact details. The Product is to be shipped


    The order will be delivered to the Customer at the address indicated by the Customer in the Order.
    The Seller is authorized to refuse the Order if the Customer fails to pay for the Product ordered. In case of refusal to execute the Order, the Seller will inform the Customer by e-mail about this fact. This disclaimer does not apply to the choice of payment option upon receipt of the Product.
    The Seller is not bound by the Order placed until Customer acknowledges the payment.
    Seller is not responsible for erroneous submitting Orders or erroneous filling of forms if these errors result from Customer's actions or omissions.
    Each order is issued a sales document (fiscal receipt). The sales document is issued when all the orders ordered by the Customer are completed and ready to be shipped.
    Seller is authorized to change the prices of the Products offered at the Store. In the event of a change in the price of the Products already ordered, the Customer will not be charged any additional costs resulting from the change of the Product price during its implementation.

  • Payments

    The customer can choose from the various forms of payment and delivery indicated on www.ohhmami.eu/
    Realization of the Order takes place after the Seller receives confirmation of placing the Order, payment or choosing the "Cash on delviery"

  • Final Provisions

    Seller diligently adheres to the content of the Shop offer as accurately as possible.
    The customer is obliged to familiarize themselves with the contents of these Regulations and is bound by its provisions at the time of order execution.
    The basis of any claims of the parties under the law is to confirm the Order delivered to the Customer along with the Products ordered.
    Any disputes between the Customer and the Seller will be subject to the jurisdiction of the court in accordance with the Civil Procedure Code of November 17, 1964 (Journal of Laws No. 43, item 296, as amended).
    The consumer has the opportunity to use non-judicial means of dealing with claims and claims, among others. Using an amicable consumer court, consumer advocate or other public organization. The condition for the consumer to use the court before the Seller is to try to resolve an amicable settlement in advance.
    In matters not regulated in the Regulations, the provisions of Polish law, in particular the Civil Code and the provisions of the Law on special conditions of consumer sale, and the amendment of the Civil Code (Journal of Laws No. 141 of 2002, item 1176) and the Law on protection of certain consumer rights apply. Liability for damage caused by a dangerous product (Journal of Laws No. 22 of 2000, item 271).
    These Regulations apply from 24.12.2016r.

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